Receiving an error in Microsoft Office, "Error license is about to expire."

Incident Report for UAA IT Services

Resolved

Duplicate post. Consolidated under Microsoft 365 License Changes & Issues.
Posted Sep 18, 2026 - 13:43 AKDT

Identified

We are aware of an ongoing issue affecting Microsoft A1 Plus licenses. As a result, some users may temporarily lose access to desktop Office applications, especially Adjunct Faculty and Crafts & Trades employees.
However, you can continue to use all Microsoft 365 online apps (Word, Excel, Outlook, etc.) through your web browser by opening from OneDrive or going to https://m365.cloud.microsoft/create.

Our team is actively working with Microsoft and organizational leadership to identify and implement a long-term solution. We appreciate your patience while this issue is being addressed.

An update will be posted when it is resolved.
Posted Oct 10, 2025 - 12:16 AKDT
This incident affected: Office 365 @ UA (Microsoft 365 Suite).