Receiving an error in Microsoft Office, "Error license is about to expire."

Incident Report for UAA IT Services

Identified

We are aware of an ongoing issue affecting Microsoft A1 Plus licenses. As a result, some users may temporarily lose access to desktop Office applications, especially Adjunct Faculty and Crafts & Trades employees.
However, you can continue to use all Microsoft 365 online apps (Word, Excel, Outlook, etc.) through your web browser by opening from OneDrive or going to https://m365.cloud.microsoft/create.

Our team is actively working with Microsoft and organizational leadership to identify and implement a long-term solution. We appreciate your patience while this issue is being addressed.

An update will be posted when it is resolved.
Posted Oct 10, 2025 - 12:16 AKDT
This incident affects: Office 365 @ UA (Microsoft 365 Suite).