Partially Degraded Service

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Welcome to UAA IT Services’ site for information and updates on our services. We share updates about scheduled maintenance and unplanned outages, pushing notifications to our subscribers via Twitter, webhooks, RSS, or email. Review the options by clicking on the “Subscribe to updates” button above.

Uptime over the past 90 days. View historical uptime.
UAA Network and Telephony Operational
90 days ago
99.85 % uptime
Today
UA WAN Connectivity Operational
90 days ago
100.0 % uptime
Today
UA Learning Management System Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Collaborate Ultra Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
90 days ago
100.0 % uptime
Today
Banner 9 Operational
90 days ago
100.0 % uptime
Today
G Suite @ UA Operational
Google Apps Single Sign On Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
Office 365 @ UA Degraded Performance
90 days ago
99.99 % uptime
Today
Exchange Online Degraded Performance
90 days ago
100.0 % uptime
Today
Microsoft Teams Degraded Performance
90 days ago
100.0 % uptime
Today
Microsoft 365 Suite Degraded Performance
90 days ago
99.99 % uptime
Today
SharePoint Online Degraded Performance
90 days ago
100.0 % uptime
Today
OneDrive for Business Degraded Performance
90 days ago
100.0 % uptime
Today
Microsoft Forms Operational
90 days ago
100.0 % uptime
Today
Microsoft Intune Operational
90 days ago
100.0 % uptime
Today
Planner Operational
90 days ago
100.0 % uptime
Today
Power BI Operational
90 days ago
100.0 % uptime
Today
Yammer Operational
90 days ago
100.0 % uptime
Today
UAA Websites Operational
90 days ago
100.0 % uptime
Today
Software & Applications Operational
90 days ago
99.96 % uptime
Today
25 Live Operational
90 days ago
99.88 % uptime
Today
Qualtrics Operational
90 days ago
100.0 % uptime
Today
eWolf Portfolio (Digication) Operational
90 days ago
100.0 % uptime
Today
UAA Hosted Services Operational
90 days ago
100.0 % uptime
Today
UAA File Servers Operational
90 days ago
100.0 % uptime
Today
Virtual Desktops (VDI) Operational
90 days ago
100.0 % uptime
Today
UAA Software Licensing Operational
90 days ago
100.0 % uptime
Today
SPSS Operational
90 days ago
100.0 % uptime
Today
UA Statewide Software Licensing Operational
90 days ago
100.0 % uptime
Today
keys.alaska.edu Operational
90 days ago
100.0 % uptime
Today
ArcGIS Licensing Operational
90 days ago
100.0 % uptime
Today
Other IT Services Operational
90 days ago
99.02 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023
PROD Banner Upgrades
Completed - The scheduled maintenance has been completed.
Dec 2, 13:00 AKST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 02:30 AKST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 02:01 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 02:01 AKST
Update - Maintenance will begin as scheduled in 60 minutes.
Dec 2, 01:00 AKST
Scheduled - PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied (part of Set 1-202307 and part of Set 1-202309 upgrades):

Financial Aid 8.45.2, 8.46, 8.46.0.1, 8.46.0.2, 8.46.0.3, 9.3.36.0.7, 9.3.37.0.5, 9.3.38.0.3
Nov 22, 11:30 AKST
Dec 1, 2023
Some Gmail users may see delay in sending the emails
Resolved - Google has resolved the email issue.
Dec 1, 11:40 AKST
Investigating - Google is reporting an incident affecting Gmail. You may see delays sending emails. If you experience the issue, you can retry sending the email.
Dec 1, 11:37 AKST
Nov 30, 2023
Some Gmail users may see delay in sending the emails
Resolved - Google states the issue with email has been resolved.
Nov 30, 13:42 AKST
Monitoring - Google engineers have taken required mitigation measures.

New emails should generally not be seeing any issues. However older emails will be auto retried and should be delivered within the next couple of hours.

Our engineers continue to monitor the issue until full recovery.
Nov 30, 11:53 AKST
Investigating - Google is reporting an incident affecting Gmail. You may see delays sending emails. If you experience the issue, you can retry sending the email.
Nov 30, 10:27 AKST
Nov 29, 2023
RPNow download link is not working.
Resolved - Ended up with determining the course had not been properly registered with FD&IS.
Nov 29, 16:19 AKST
Update - We are continuing to investigate this issue.
Nov 29, 16:15 AKST
Investigating - RPNow download link is not working. The Enterprise Applications team is working to resolve the issue.
Nov 29, 10:57 AKST
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

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