Update -
UA authentication remains stable, however we are still working on this incident and will continue to investigate reports of intermittent authentication errors when logging into UA services.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 11, 2025 - 10:00 AKST
Update -
UA authentication remains stable, however we are still working on this incident and will continue to investigate reports of intermittent authentication errors when logging into UA services.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 10, 2025 - 09:15 AKST
Update -
UA authentication is stable, however we are still working on this incident and will continue to investigate reports of intermittent authentication errors when logging into UA services.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 07, 2025 - 17:00 AKST
Monitoring -
Sign-ins for most SSO services are stable at this time, however we are still working on this incident and will continue to investigate reports of intermittent authentication errors when logging into UA services.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 07, 2025 - 08:15 AKST
Update -
Sign-ins for most SSO services are stable at this time, and we will continue to investigate reports of intermittent authentication errors when logging into UA services.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 07, 2025 - 07:45 AKST
Update -
Sign-ins for most SSO services are stable, and we will continue to investigate reports of intermittent authentication errors when logging into UA services in the morning. At this time, wiki.alaska.edu has been identified as unavailable as a result of this outage.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 06, 2025 - 23:30 AKST
Update - We have received reports of problems logging into most UA services including UAOnline, Canvas, UAF email, and others. We are investigating at this time.
Feb 06, 2025 - 19:15 AKST
Investigating -
We are currently investigating reports of intermittent authentication errors when logging into UA services. At this time, wiki.alaska.edu has been identified as unavailable as a result of this outage.
Please contact the Nanook Technology Service Desk if you experience any errors signing into UA services.
https://www.uaf.edu/nooktech/get-help/
Feb 06, 2025 - 17:00 AKST
Update - We are continuing to monitor the stability of the service.
Feb 06, 2025 - 08:15 AKST
Monitoring - A fix has been implemented and we are monitoring the results. Thank you for your patience and have a good night!
Feb 05, 2025 - 18:45 AKST
Investigating -
The ELMO.alaska.edu Service is currently experiencing issues. The UA ELMO management team is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 3 hour intervals.
The UAA & UAS versions of ELMO are functional and you can access them using the links below.
UAS ELMO: https://elmo.uas.alaska.edu/
UAA ELMO: https://me.uaa.alaska.edu/
Feb 05, 2025 - 17:15 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 09, 2025 - 21:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Feb 9, 2025 21:00-23:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 09, 2025 - 20:00 AKST
Scheduled - We will be updating software on the Fairbanks firewalls. No disruptions to services are expected during this maintenance period.
Feb 9, 2025 21:00-23:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 08, 2025 - 12:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Feb 8, 2025 12:00-13:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 08, 2025 - 11:00 AKST
Scheduled - speedtest.alaska.edu will not be available during this maintenance period.
The OS for the speedtest.alaska.edu server needs some patches and updates to stay current with the best practice security posture it has been maintaining.
Feb 8, 2025 12:00-13:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 05, 2025 - 12:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Feb 5, 2025 12:00-13:30 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 05, 2025 - 11:00 AKST
Scheduled - No impact to university services are expected during this maintenance period.
We will be changing the configuration of relying parties (service providers) to rely primarily on metadata for each service. The new configurations are already running on the secondary instance.
Feb 5, 2025 12:00-13:30 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 04, 2025 - 07:30 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Feb 4, 2025 07:30-09:30 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 04, 2025 - 06:30 AKST
Scheduled - This is a follow up to the server upgrade on January 31st. The vendor will be validating and optimizing configurations during this window.
During this activity, the Alertus wall beacons, desktop clients, and panic buttons will appear offline a number of times.
Feb 4, 2025 07:30-09:30 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2025 - 05:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Feb 3, 2025 05:00-13:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2025 - 04:00 AKST
Scheduled - TEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
TEST Banner upgrades to be applied:
All 2024 Q4 packages will be updated.
Feb 3, 2025 05:00-13:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 01, 2025 - 21:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Feb 1, 2025 21:00 - Feb 2, 2025 03:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 01, 2025 - 20:00 AKST
Scheduled - PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Feb 1, 2025 21:00 - Feb 2, 2025 03:00 AKST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 2025 - 22:15 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 2025 - 21:00 AKST
Scheduled - TEST Degree Works systems for UAA, UAF, and UAS will have the application host migrated to a current linux distribution.
Jan 26, 2025 22:00 - Jan 27, 2025 02:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 2025 - 00:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Jan 22, 2025 00:00-04:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 2025 - 23:00 AKST
Scheduled - Vendor Quintillion will upgrade hardware and software on their network. Circuits will be interrupted for approximately one hour.
Jan 22, 2025 00:00-04:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 21:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Jan 18, 2025 21:00 - Jan 19, 2025 03:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 20:00 AKST
Scheduled - NON PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Jan 18, 2025 21:00 - Jan 19, 2025 03:00 AKST