This incident has been resolved. If you are having any additional issues with Foxit please call the service desk at 907-450-8300. If you are still having issues with Adobe please call UAA ITS at 907-786-4646.
Posted Apr 17, 2024 - 17:15 AKDT
Update
The login and license issue for Foxit has been resolved. You will need to reactivate Foxit PDF Editor to use it again.
Posted Apr 17, 2024 - 11:17 AKDT
Monitoring
The implemented change is yielding positive results, but we will continue to monitor for any potential issues.
Posted Apr 17, 2024 - 08:46 AKDT
Identified
We believe we have identified the issue and a change has been implemented. We are waiting to see if this resolves the problem.
Posted Apr 16, 2024 - 14:36 AKDT
Update
We are continuing to investigate this issue.
Posted Apr 16, 2024 - 08:07 AKDT
Investigating
We are currently investigating an issue with Foxit not allowing sign-ins. We thank you for your patience at this time.