National telecommunications disruption impacting Internet connectivity to/from UA systems

Incident Report for UAA IT Services

Resolved

This incident has been resolved.
Posted Feb 13, 2025 - 09:45 AKST

Monitoring

The national telecommunications entity has implemented a workaround.
We are continuing to monitor the situation.
Posted Jan 08, 2025 - 13:33 AKST

Identified

UAA IT Services is aware of an issue impacting a national telecommunications entity causing significant Internet connectivity issues from out of state connections to UA IT services. It is also impacting MTA customers and we are working to better understand why. As a result the Mat-Su campus is impacted more significantly than others.
Other Alaska based IT services may also be impacted.
Posted Jan 07, 2025 - 13:25 AKST
This incident affected: UA WAN Connectivity.