The fix applied to Banner Admin and the UAOnline Employee Dashboard has remained stable, and we are considering the outage resolved at this time.
Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!
Posted May 28, 2026 - 18:00 AKDT
Monitoring
Ellucian, the vendor for Banner, has identified the issue and implemented a fix, which is being monitored for effectiveness and stability.
Thank you again for your patience during the resolution of this issue! You can expect further updates at the end of the business day (5:00PM) or as new information becomes available.
Posted May 28, 2026 - 11:30 AKDT
Update
The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals.
Thank you again for your time and patience while we work towards a resolution!
Posted May 28, 2026 - 11:15 AKDT
Update
The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals.
Thank you again for your time and patience while we work towards a resolution!
Posted May 28, 2026 - 10:45 AKDT
Update
The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals.
Thank you again for your time and patience while we work towards a resolution!
Posted May 28, 2026 - 10:15 AKDT
Update
The issue is continuing to be worked, and there is no new information available at this time. We will continue to make updates as new information becomes available and at 30-minute intervals.
Thank you again for your time and patience while we work towards a resolution!
Posted May 28, 2026 - 09:45 AKDT
Update
OIT EAS reports the vendor's technicians are engaged and working on both Banner/UAOnline issues experienced. We will continue to make updates as new information becomes available and at 30-minute intervals.
Thank you again for your time and patience while we work towards a resolution!
Posted May 28, 2026 - 09:15 AKDT
Update
OIT EAS has contacted the vendor for Banner and are monitoring their communication channels for updates. We will continue to make updates as new information becomes available and at 30-minute intervals.
Thank you again for your time and patience while we work towards a resolution!
Posted May 28, 2026 - 08:45 AKDT
Investigating
We have received reports that forms in Banner admin are not loading, and UAOnline's Employee login is experiencing authentication issues. The OIT EAS team is currently reaching out to the vendor, and we will be making updates at 30-minute intervals.
Thank you for your patience during the resolution of this issue!
Posted May 28, 2026 - 08:15 AKDT
This incident affected: Banner (Banner Admin Modules, UAOnline).