The IAM team has identified the issue with UAOnline and has implemented a fix, which is being monitored for effectiveness and stability.
Thank you again for your patience during the resolution of this issue! You can expect further updates at the end of the business day (5:00PM) or as new information becomes available.
Posted Oct 02, 2026 - 13:45 AKDT
Identified
We have received reports that UAOnline is currently experiencing issues. The Identity Access Management team is aware and has identified the cause. A certificate issue is causing incorrect password errors for users who recently reset their credentials. We will be making updates at 3 hour intervals as they work towards a fix.
Thank you for your patience during the resolution of this issue!