In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 21:00 AKST
Jan 18, 2025 - 21:00 AKST
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Jan 18, 2025 21:00 - Jan 19, 2025 03:00 AKST
Jan 18, 2025 21:00 - Jan 19, 2025 03:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 20:00 AKST
Jan 18, 2025 - 20:00 AKST
Scheduled - NON PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Jan 18, 2025 21:00 - Jan 19, 2025 03:00 AKST
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Jan 18, 2025 21:00 - Jan 19, 2025 03:00 AKST
Monitoring - The national telecommunications entity has implemented a workaround.
We are continuing to monitor the situation.
Jan 08, 2025 - 13:33 AKST
We are continuing to monitor the situation.
Jan 08, 2025 - 13:33 AKST
Identified - UAA IT Services is aware of an issue impacting a national telecommunications entity causing significant Internet connectivity issues from out of state connections to UA IT services. It is also impacting MTA customers and we are working to better understand why. As a result the Mat-Su campus is impacted more significantly than others.
Other Alaska based IT services may also be impacted.
Jan 07, 2025 - 13:25 AKST
Other Alaska based IT services may also be impacted.
Jan 07, 2025 - 13:25 AKST
About This Site
Welcome to UAA IT Services’ site for information and updates on our services. We share updates about scheduled maintenance and unplanned outages, pushing notifications to our subscribers via Twitter, webhooks, RSS, or email. Review the options by clicking on the “Subscribe to updates” button above.
UAA Network and Telephony
Operational
UA WAN Connectivity
Operational
UA Learning Management System
Operational
UA Blackboard Learn Web Application
Operational
UA Blackboard Learn SIS Integration
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Operational
Blackboard Collaborate Ultra
Operational
Banner
Under Maintenance
Banner Admin Modules
Under Maintenance
UAOnline
Under Maintenance
Banner 9
Under Maintenance
G Suite @ UA
Operational
Google Apps Single Sign On
Operational
Google Apps Gmail
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Docs
Operational
Google Apps Sheets
Operational
Google Apps Slides
Operational
Google Apps Sites
Operational
Google Apps Groups
Operational
Google Apps Hangouts
Operational
Google Apps Classroom
Operational
Google Apps Talk
Operational
Google Apps Voice
Operational
Zoom
Operational
Zoom Phone
Operational
Zoom Meetings
Operational
Zoom Chat
Operational
Zoom Meeting Telephony Services
Operational
Zoom Web Portal
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Video Webinars
Operational
Zoom Dashboard & Reporting
Operational
Zoom Download Center
Operational
Zoom REST API
Operational
Office 365 @ UA
Operational
Exchange Online
Operational
Microsoft Teams
Operational
Microsoft 365 Suite
Operational
SharePoint Online
Operational
OneDrive for Business
Operational
Microsoft Forms
Operational
Microsoft Intune
Operational
Planner
Operational
Power BI
Operational
Yammer
Operational
UAA Websites
Operational
Software & Applications
Operational
25 Live
Operational
Qualtrics
Operational
eWolf Portfolio (Digication)
Operational
UAA Hosted Services
Operational
UAA File Servers
Operational
Virtual Desktops (VDI)
Operational
UAA Software Licensing
Operational
SPSS
Operational
UA Statewide Software Licensing
Operational
keys.alaska.edu
Operational
ArcGIS Licensing
Operational
Other IT Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GCI Standard Maintenance Notification in Deadhorse, AK
Jan 21, 2025 23:00 - Jan 22, 2025 03:00 AKST
Vendor Quintillion will upgrade hardware and software on their network. Circuits will be interrupted for approximately one hour.
Posted on Jan 08, 2025 - 11:00 AKST
Posted on Jan 08, 2025 - 11:00 AKST
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems
Feb 1, 2025 20:00 - Feb 2, 2025 02:00 AKST
PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Jan 09, 2025 - 12:00 AKST
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Jan 09, 2025 - 12:00 AKST